Support
Talk to a human
Questions, feedback, or a booking that needs attention — we're here for it.
Get in touch
Choose whichever channel suits you. We typically respond within 24 hours on working days.
Email
support@farmigopk.com
General inquiries: hello@farmigopk.com
Phone
+92 317 4314018
Monday – Saturday, 9:00 AM – 6:00 PM (PKT)
Office
Farmigo Headquarters
Pakistan
In-app support
Open the Farmigo app
Profile → Help & Support
Send us a message
FAQ
Frequently asked questions
Farmigo is a mobile application that connects guests looking for farmhouse experiences with farmhouse owners across Pakistan. You can browse, book, and pay for farmhouse stays, event spaces, and wedding venues all through the app.
Download the Farmigo app, create an account, browse available farmhouses by location and preferences, select your preferred dates and time, and complete the booking with secure online payment. You'll receive instant confirmation.
Yes. Farmigo uses trusted payment gateways with industry-standard encryption to process all transactions. Your financial information is never stored on our servers and all payments are processed through PCI-DSS compliant systems.
Download the Farmigo app, sign up as an Owner, and follow the step-by-step listing process. Add photos, set your pricing, define availability, and submit for verification. Once approved, your listing will be visible to thousands of potential guests.
Cancellation more than 72 hours before check-in qualifies for a full refund (minus 5% processing fee). Cancellation 24–72 hours before gets a 50% refund. Less than 24 hours, no refund is provided. See our full Refund Policy for details.
After a completed booking, the payment (minus Farmigo's service fee) is processed to the owner's registered bank account according to the payout schedule visible in the Owner dashboard. Owners can track all earnings and payouts in real time through the app.
Farmigo offers three main types of properties: Farmhouse Stays (overnight retreats), Event Spaces (parties, corporate events, gatherings), and Wedding Venues (outdoor weddings with scenic backdrops). Pricing options include per hour, time slots, full day, overnight, and wedding/event packages.
You can reach us via email at support@farmigopk.com, call us at +92 317 4314018 (Mon–Sat, 9 AM – 6 PM PKT), or use the in-app Help & Support feature under your Profile section. We typically respond within 24 hours.